services overview
Aeturnum - Best-in-Class E-Billing and Online Self-Service Implementation
Aeturnum has deep expertise customizing, integrating, deploying and maintaining e-billing solutions in a variety of different environments and technology stacks. This enables Aeturnum to cost-effectively extend and customize out–of-the–box functionality to a customer's specifications and provide the unique and compelling end-user experience that drives strong adoption and ROI.
Some of the specific ways Aeturnum can help you increase the adoption and ROI of your E-Billing and self-service site include:
- Customization
Aeturnum's expertise in presentation technologies such as Java, Struts, JSP, Velocity Templates, Spring, Hibernate, XHTML, CSS & JavaScript enables us to extend and customize the out–of-the–box functionality of different e-billing solutions to a customer's specifications, incorporating your distinct branding and identity and providing a unique and compelling end-user experience. Our certified database professionals also have a thorough understanding of the E-Billing database objects and relationships. This enables us to customize and extend the database to incorporate client-specific data elements from your e-billing solutions as well.
This enables you to create a custom dashboard for all customer billing, payment and account information – a natural starting place that encourages users to do more online.
- Integration
Aeturnum's knowledge and expertise of the application APIs & ETL (Extract Transform & Load) process enables us to integrate an e-billing application into your infrastructure. This enables users to take full advantage of a variety of capabilities including:
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Integrating with existing content management systems to deliver targeted marketing messages and support industry-specific use cases.
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Setting up out-of-the-box and custom text-based customer alerts and notification options – including for iPhones and other mobile devices.
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Presenting detailed account information with intuitive charting and graphs – further encouraging paper bill shutoff.
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Enabling multiple payment options including one-time, recurring and mobile payments and the ability to track and drill down on payment history and details.
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- Deployment
With extensive experience in deployment in all three Operating System stacks (Solaris, Linux & Windows), Aeturnum can easily adapt to a customer's environment and provide expert hardware scoping and deployment services.
- Maintenance
Aeturnum's dedicated maintenance and quality assurance engineers develop, test and deploy patches and upgrades for customer environments, supporting the customer throughout the entire application package life cycle.
Learn more. View our demo or download our white paper.
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